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Terms of Service

These are the terms for using this website. If you take our service, a separate written agreement covers that, and section 3 explains how the two fit together.

1. Who runs this website

This website is published by Atum Automation. Where these terms say "we", "us" or "Atum", that is who is meant.

You can reach us at sales@atum-automation.com.

2. What these terms are

By using this website you accept these terms. If you do not accept them, please do not use the site. They apply to everything served from atum-automation.com, including the pages, the text, the pictures and the chat box.

We may change them. The date at the foot of this page tells you when it was last updated. Changes apply from the day they go up. They do not reach back and change anything that has already happened.

3. This website is information, not an offer

Nothing on this website is an offer to sell anything, and nothing on it forms a contract.

What the pages describe is what the service is for and how it works. They are written to help you decide whether a conversation is worth having. They are not a specification, not a quotation, and not a promise about what any particular arrangement will include.

If you take the service, a separate written agreement governs it. That agreement, with the schedule that sets out what you are actually getting, is the whole of what is agreed between us. Where anything on this website differs from it, the signed agreement wins, every time.

No price on this site is a quotation. Any figure given for your own business is given to you directly, in writing, and only that is a quotation.

4. What we do not promise

We do not promise a result, a service level, or that this site is complete and available at all times. Those points matter, so they have their own page rather than being buried here.

Please read the Disclaimer. It forms part of these terms, and the law and courts named in section 9 apply to it in the same way.

5. The chat box

The chat box is software, not a person, and its first message says so.

It answers general questions about what Atum does. It cannot agree anything, it cannot price anything, and it cannot commit us to anything. Nothing it says is a quotation, an offer, a promise, or advice, and nothing it says overrides section 3 or the Disclaimer.

Please do not type anything sensitive into it. It is a way to ask a general question, not a way to send us confidential information. If you want to tell us something private, email us or book a call.

What it does with what you type is set out on the Cookie Policy page.

6. Using the site properly

You may read this site, print a page, and share a link to it. That is what it is for.

Please do not:

  1. copy, republish or resell the content as your own, or use it to build a competing offering;
  2. try to break into, overload, scrape at damaging volume, or interfere with the site or anything it runs on;
  3. use it to do anything unlawful, or to send anything unlawful, abusive or harmful through the chat box;
  4. present yourself as us, or imply a connection with us that does not exist;
  5. remove or obscure any notice of ownership on material you take.

We may block access to anyone doing any of the above. That is the whole of the enforcement here. It is a website, not an account.

7. Who owns what is on the site

7.1 The text, layout, design, mark, illustrations and code on this site are ours, or are used with permission. They stay ours.

7.2 You may quote a short extract with attribution. That is ordinary and welcome. You may not take the substance of the pages and republish it.

7.3 "Atum" and the Atum mark are used as the name of this business. Nothing on this page grants you a right to use either.

7.4 The names and marks of other companies that appear on this site belong to them. We use them only to point at the ways you can reach us. Nothing on this site is a claim to own them, and their appearance here does not mean those companies endorse us.

If you think something here infringes your rights, write to sales@atum-automation.com and tell us what and why. We will look at it properly.

8. What we are responsible for, and what we are not

We do not limit our responsibility for anything the law does not allow us to limit, including death or personal injury caused by our negligence, and fraud.

Beyond that, and so far as the law allows: we are not liable for any loss arising from your use of this website, including loss of profit, loss of business, loss of data, or any indirect loss. This website is information. Decisions you take on the strength of it are yours.

Nothing in this section affects a signed agreement. If you are a client, liability between us is governed by that agreement and by its own limits, not by this page.

9. The law that governs this page, and where a dispute goes

These terms are governed by the law of Thailand.

The courts of Thailand deal with any dispute about them.

If you are an individual using this site as a consumer rather than for a business, the law of the country you live in may give you protections that a clause like this one cannot take away, and this section does not try to.

10. The rest

If part of these terms cannot be enforced, the rest still applies.

Not enforcing something once does not give up the right to enforce it later.

These terms are between you and us. Nobody else can enforce them.

Last updated: 10 September 2026.